FAQ

We carefully hand-select and craft each of our products to ensure the most economical and highest quality materials. If you have purchased any retail item as shown and are unsatisfied for any reason at all, feel free to return your product, unused and in re-sellable condition by contacting us within 10 calendar days of order receipt for a "no hassle" return authorization.
Our prices are considered "wholesale to the public," and if you are an authorized reseller, we may be able to offer further discounts if you order in volume, (min. of 6 full malas per style) please inquire. Volume discounted special orders are non-refundable.
Orders will be sent via US Postal Service Airmail, so allow 3-10 business days for delivery. Most orders shipped within 72 hours during weekdays. We can offer express shipping, but still request a 72 hour processing time. If you have not received your US order after 10 business days, please contact usĀ». For international orders, allow 7- 15 days for delivery, check with your local post as oftentimes, the packages require customs clearance personally. Please make sure to provide your local phone number and contact us if your order is not received within 15 days. Some countries take longer for airmail items to arrive, so please contact your local post.